The Eye Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. To join our team, please apply for one of the positions below. To submit your resume for future consideration, please send it to firstname.lastname@example.org
Ophthalmic Medical Department Manager
The Eye Clinic P.C. has an opening for an Ophthalmic Medical Department Manager. The person in this critical position manages the flow of care when patients are at the clinic for examinations and treatment. This person understands the practice patterns and staffing needs of each of the clinic’s doctors and is responsible for making sure patients have a smooth clinic visit. When needed, the Ophthalmic Medical Department Manager may also have to step in and work as an Ophthalmic Tech.
The successful job candidate should be able to start work July 16, 2018, or as soon as possible afterwards. Send resume and references to email@example.com.
Skills and Qualifications:
The Ophthalmic Medical Department Manager must …
- Have a minimum seven years’ experience working directly with patients and physicians as a technician in an ophthalmology practice.
- Be a Certified Ophthalmic Assistant (COA) or have a higher certification (i.e. COMT)
- Have strong verbal and written communication skills.
- Have proven experience in supervising other ophthalmic technicians or other medical-related staff.
- Be able to manage multiple priorities from physicians, employees, patients and third parties.
- Be able to make decisions independently and as situations arise.
- Have working knowledge of E.H.R. systems and compliance with various health care regulations, including OSHA and HIPPA, MIPS
- Have a working knowledge of MicroSoft Office products (i.e. Outlook, Excel, Word)
- Daily supervision of ophthalmic technicians, including staff/shift scheduling, time-off requests, nurse calls, patient flow, special testing and problem resolution.
- Manage communication between medical staff and other departments, including insurance and billing, front desk scheduling and surgery center.
- Order and maintain all medical-related supplies, equipment and pharmaceuticals.
- Manage, maintain and communicate the physicians’ call schedules and vacation schedules with all relevant team members. This includes managing the electronic schedule and communicating all changes to physicians, ophthalmic technicians, surgery center team members, optical shop team members and front desk scheduling.
- Manage physicians’ expectations and various needs as situations evolve (i.e. changing schedules, challenging patient issues, and equipment repairs).
- Meet with and manage communications between medical vendor representatives and team members/doctors.
- Maintain specific surgery-related scheduling information for doctors, team members and surgery center personnel. This may include rescheduling surgery patients if necessary.
- Interview, hire and train all ophthalmic technicians. Maintain a training program that ensures all technicians have met minimum annual training requirements. Assist technicians in the process of obtaining certifications.
- Communicate changes in E.H.R. system to appropriate vendor and I.T. professionals.
- Be available to fill-in as a technician or perform special test as needed.
- Execute other duties as determined necessary by doctors and administrator.